Raising a concern online form

Anyone can raise a concern about a BABCP member. If something may have gone wrong, or doesn’t seem right – or if you want to make a formal complaint about one of our members – please tell us.

If you aren’t sure about what to do about a concern and would like to discuss it with us, we can arrange to speak with you about it.

Complaint Form

Please complete this form to let us help you through the complaints process.
Fields marked with an asterisk (*) must be completed before you can submit this to us.

First Name *

Last Name *

Telephone *

Email *

What is the best way for us to contact you?

Who are you completing this form on behalf of?

If you are completing this form on behalf of someone else, do you have their consent to do so?

If you are completing this form on behalf of someone else, what is your relationship to them?

Other

If this complaint relates to a person under the age of 18 years, please tick here

BABCP Member details

Please complete the information below as much as you can.

What is the full name of the BABCP member you wish to raise a concern or complain about? *

What is their BABCP membership number (if known)?

Are they members of other organisations?

Other Organisation

Have you raised a similar concern about this member with another organisation? *

Yes

How do you know this BABCP member? *

Your complaint

Please state briefly what the concern or complaint is about? *

Please provide as much detail as you can so that we can understand the concern or complaint and the circumstances *

Tell us the date(s) when this happened *

If relevant, was therapy provided via -

If relevant, what was the name of the service you attended for therapy?

If relevant, where did the incident(s) in question take place?

Please use this space to tell us anything else which may help us investigate this.

Do you want to make us aware of any accessibility needs you may have so that we can support you in making your complaint. _{Word Count: 0 / 250}

What outcome you are seeking.

If you have any additional information or evidence to help us to investigate what has happened, Please tick the box below and email it to us at complaints@babcp.com. This might be copies of emails, letters, contracts, screenshots or similar. If you aren’t sure whether you want to send anything to us, we can discuss it when we get in touch.

I will email evidence to support my complaint

In order to support my complaint, I give BABCP permission to seek information from relevant parties to this complaint.

I understand that by submitting my complaint, I am entering the BABCP Complaints Process

Raising a concern online form

Complaint Form

BABCP Member details

Your complaint

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