Complaint Outcome Notices

Notices of complaint outcomes are listed on this page. For more information about publication of complaint outcomes, please read Section 40 of the BABCP Complaints, Declarations and Disciplinary Procedure.

Self-Report – Andrea Whitworth

Membership Number: 1015633

Outcome date: 8 June 2026

Hearing Panel date: 12 January 2026

Outcome: Complaint upheld

Allegation

On or around 20 June 2024, the Member recorded a client’s session as “cancelled” when the client attended, and she failed to record the content of the 40minute session on the client’s PCMIS record.

Findings

Allegation 1 is upheld; allegation 2 is partly upheld.

The Hearing Panel noted that the Member did not attempt to conceal the client’s attendance as her clinical entry note stated the client attended. The Hearing Panel does not consider the relevant threshold with regards to dishonesty has been met. However, there was a risk of potential harm being caused to the client by failing to appropriately record information on the relevant systems.

The Member showed a degree of awareness of potential harm being caused because of her omission by way of incomplete records. She acknowledged that the client record had not been correctly completed and apologised for her actions, whilst also providing an explanation for her conduct.

The Member provided evidence of undertaking additional CPD training relating to CBT practice since the complaint.

Standards breached

1, 4, 7,  8, 11 and 14

Sanction

The concerns identified by the complaint relate to an isolated set of circumstances that would not necessarily warrant restrictions or conditions to maintain and promote public confidence. To demonstrate the required change in practice, Member must comply with specific requirements set out by the Hearing Panel.

Complaint 251 – Arthur Stan Lockley

Membership No: 100457

Outcome date: 3 June 2026

Hearing Panel date: 8 December 2025

Outcome: Complaint upheld

Allegation

Member formed an inappropriate relationship that lacked both boundaries and professional safeguards with a client; he engaged in highly inappropriate sexual and scatological text exchanges with the client.

Findings

Allegations 1, 2, 6 and 7 substantiated; allegation 8 partly substantiated, allegations 3,4,5, 9 and 10 not substantiated.

The Hearing Panel considered that ASL did not demonstrate any remorse or consideration for the effect of his behaviour on a vulnerable individual; rather, he implied that the client was the one who initiated and continued the interaction. This is particularly concerning given that he held a professional position and failed to maintain appropriate boundaries and professional safeguards.

The Hearing Panel noted that there was no indication of his acknowledgment of any wrongdoing, and ASL did not demonstrate an understanding that would enable the Hearing Panel to confidently conclude that there is no risk of repetition.  The Hearing Panel concluded there is a lack of clarity, ownership of his actions, and understanding of the gravity of his behaviour.

Despite the time that has elapsed since the incident, ASL was not able to demonstrate any required change in behaviour or mitigate the risk of the behaviour reoccurring. He could not explain why the misconduct occurred, which prevents any evaluation of future risk mitigation.

The Hearing Panel identified an ongoing pattern of limited insight, lack of reflection, and absence of remediation.

Standards breached

1, 2, 4, 5, 8 and 14

Sanction

The Hearing Panel determined that, due to the Standards breached, the Registrant is not suitable to remain as a member of the BABCP and as such should be expelled from the CBT Register.

Complaint 311 – Amna Choudry

Outcome date: 22 June 2026

Hearing Panel date: 17 November 2025

Outcome: Complaint upheld

Summary

Failure to complete triage responsibilities; dishonesty connected to those responsibilities; adverse impact on service delivery and colleagues.

Findings

Allegations 1–4 substantiated; allegations 5–7 not substantiated. The panel considered that the member retained limited insight into the professional impact of the conduct.

Standards breached

1, 2, 4, 5, 11, 13 and 14.

Sanction

12-month suspension from the CBT Register.

Conditions on return

On return, 12 months of monthly clinical supervision focused on dishonesty, clinical responsibilities, avoidance and shame, and the impact on colleagues and service delivery.

Complaint 312 – Richard Heathcock

Outcome date: 4 August 2026

Hearing Panel date: 20 November 2025

Outcome: Elements of the complaint upheld

Summary

Inappropriate comments during supervision; personal sexual self-disclosure in a supervisory context; poor professional judgement and insufficient sensitivity to the supervisory relationship.

Findings

Allegations 2 and 3B substantiated. The conduct did not meet the threshold for sexual misconduct, and the risk of repetition was assessed as low.

Standards breached

4, 6 and 8.

Sanction

Conditions relating to CPD and reflective practice. The member remains fit to practise.

Conditions on return

Not applicable.

Complaint 345 – Carla Kennett

Outcome date: 22 June 2026

Hearing Panel date: 30 October 2025

Outcome: Complaint upheld

Summary

The Hearing Panel found that allegations concerning discriminatory language, inappropriate communication and behaviour, comments relating to protected characteristics, and failure to disclose important information to BABCP were proven.

Findings

Allegations 1–4 were proven. The Panel recorded breaches of Standards 4, 5 and 8.

Standards breached

Standards 4, 5 and 8.

Sanction

Warning Order for two years, together with mandatory Conditions of Practice to be completed within six weeks. The conditions include Equality, Diversity and Inclusion training, a written reflective statement and attendance at a reconvened panel.

Complaint 347 – David Rushton

Membership Number: 1028616

Outcome date: 8 June 2026

Hearing Panel date: 15 January 2026

Outcome: Complaint upheld

Allegation

The member failed to maintain high standards of personal conduct by engaging in inappropriate discussions relating to escort services within a therapeutic context. His communication included highly explicit and graphic sexual terminology.

Findings

Facts admitted and proven. All allegations were upheld.

Standards breached

1, 2, 4, 5, 6, 7, 8, 11 and 14

Sanction

Suspension from BABCP membership and from the CBT Register for a period of six months. Re-entry to membership and the CBT Register is conditional upon satisfactory compliance with the specific requirements set out by the Hearing Panel.

Complaint 351 – Yohan Bhairo

Outcome date: 17 June 2026

Hearing Panel date: 27 October 2025

Outcome: Complaint upheld

Summary

The Hearing Panel found that the Member engaged in inappropriate post-discharge personal contact with a former patient, involving persistent, unilateral and unwanted communication across multiple platforms and raising significant safeguarding concerns.

Findings

All allegations were proven on the balance of probabilities.

Standards breached

Standards 1, 2, 4, 7, 8, 11, 13 and 14.

Sanction

Conditions for 12 months: monthly clinical supervision with a BABCP-accredited supervisor; practice only within a structured, supervised setting with BABCP approval for any change of placement; and additional CPD focused on boundaries and ethical decision-making. The conditions commence from the date of membership fee payment.

Complaint 409 – Natasha Cooke

Outcome date: 22 June 2026

Hearing Panel date: 21 May 2026

Outcome: Complaint upheld

Summary

The Hearing Panel found that the Member submitted another person’s case study as her own in connection with an application for BABCP accreditation and subsequently changed the author’s name when given an opportunity to resubmit the work.

Findings

The fact was substantiated. The Panel recorded breaches of Standards 4, 11 and 14.

Standards breached

Standards 4, 11 and 14.

Sanction

Suspension from accreditation for 18 months. The suspension commences when the Member achieves the successful award of accreditation. Following the suspension period, an accreditation application must include a supervisor’s report addressing honesty, integrity and understanding of patient confidentiality.