BABCP | British Association for Behavioural & Cognitive Psychotherapies > About > Complaints and feedback

Complaints and Feedback

Complaints Procedures Governing Members

We take complaints against our members very seriously. Our members are expected to abide by our Standards of Conduct, Performance and Ethics. If you believe one of our members has contravened our Standards and you wish to submit a complaint to us then please refer to our Complaints Procedures Governing Members [PDF]

This outlines:

  • The complaints process
  • The likely timescale

You can make a complaint about a BABCP member by emailing or calling us at 0330 320 0851.


Are you a BABCP member who thinks that we could be doing something better? You can contact your Branch or Special Interest Group with feedback to pass back on your behalf or get in touch with us directly at

0330 320 0851
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Minerva House, Hornby Street, Bury, Lancashire  BL9 5BN
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